Cloud Service Status

Description

<p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>22:08</var> UTC</small><br><strong>Resolved</strong> - From 18:02 UTC to 21:10 UTC, customers in the BLR1 region who had not previously created an app may have experienced DOCR (DigitalOcean Container Registry) access errors when attempting to create new apps.<br /><br />Our Engineering team has confirmed that the issue is fully resolved, and all systems are now operating normally.<br /><br />If you continue to experience any problems, please open a ticket with our Support team. We apologize for the inconvenience caused.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>21:31</var> UTC</small><br><strong>Monitoring</strong> - Our Engineering team has deployed a fix for the issue affecting the creation of new apps in the BLR1 region, where customers who had not previously created an app encountered DOCR (DigitalOcean Container Registry) access errors.<br />We are currently monitoring the situation to ensure that the issue does not recur and that all functionality remains stable.<br />We will post another update once we confirm the issue is fully resolved.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>20:41</var> UTC</small><br><strong>Investigating</strong> - Our Engineering team is currently investigating an issue affecting the creation of new apps in the BLR1 region. Customers who have not previously created an app may encounter DOCR (DigitalOcean Container Registry) access errors.<br /><br />Our team is actively deploying a fix to restore normal functionality.<br /><br />We apologize for the inconvenience and will share an update once we have more information.</p>

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Description

<p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>08:43</var> UTC</small><br><strong>Scheduled</strong> - Start: 2025-12-09 09:00 UTC<br />End: 2025-12-09 12:00 UTC<br /><br />During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in NYC3. Please note that the existing infrastructure will continue running without issue.<br /><br />We do not anticipate any impact; however, there is a small possibility that control panel functionality specifically CRUD (Create, Read, Update, Delete) operations may be affected during the maintenance window. All running workloads are expected to continue operating normally without interruption.<br /><br />Our team will be actively monitoring the environment throughout the maintenance, and any unexpected events will be promptly communicated through our status page.<br /><br />If you have any questions or concerns regarding this maintenance, please feel free to open a support ticket from within your account. We’re here to help.<br /><br />Thank you,<br /><br />Team DigitalOcean</p>

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Affected Regions

Description

<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>22:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>16:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>15:39</var> UTC</small><br><strong>Scheduled</strong> - During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in FRA1. Please note that the existing infrastructure will continue running without issue.<br /><br />We do not anticipate any impact; however, there is a small possibility that control panel functionality specifically CRUD (Create, Read, Update, Delete) operations may be affected during the maintenance window. All running workloads are expected to continue operating normally without interruption.<br /><br />Our team will be actively monitoring the environment throughout the maintenance, and any unexpected events will be promptly communicated through our status page.<br /><br />If you have any questions or concerns regarding this maintenance, please feel free to open a support ticket from within your account. We’re here to help.</p>

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Affected Regions

Description

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>08:43</var> UTC</small><br><strong>Scheduled</strong> - Start: 2025-12-05 09:00 UTC<br />End: 2025-12-05 15:00 UTC<br /><br />During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in SFO3. Please note that the existing infrastructure will continue running without issue.<br /><br />We do not anticipate any impact; however, there is a small possibility that control panel functionality specifically CRUD (Create, Read, Update, Delete) operations may be affected during the maintenance window. All running workloads are expected to continue operating normally without interruption.<br /><br />Our team will be actively monitoring the environment throughout the maintenance, and any unexpected events will be promptly communicated through our status page.<br /><br />If you have any questions or concerns regarding this maintenance, please feel free to open a support ticket from within your account. We’re here to help.</p>

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Affected Regions

Description

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>10:06</var> UTC</small><br><strong>Resolved</strong> - Our Engineering team has confirmed the full resolution of this issue. From approximately 08:51 UTC – 09:12 UTC, users may have experienced difficulties signing in or accessing resources through the Control Panel and API due to an upstream provider issue. The upstream provider has fixed the issue, and all services are now functioning normally. If you continue to experience problems, please open a ticket with our support team.<br /><br />Thank you for your patience and we apologize for any inconvenience.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:28</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:23</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:23</var> UTC</small><br><strong>Monitoring</strong> - Our Engineering team has been made aware of an issue with an upstream provider that was affecting the Control Panel and API and has deployed a fix to resolve it. Users may have experienced issues signing in or accessing resources through the Control Panel. We are monitoring the situation closely and will share an update once the issue is resolved completely.</p>

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Description

<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>22:04</var> UTC</small><br><strong>Resolved</strong> - From As of 16:34 to 19:47 UTC, may have encountered errors listing backup operations for their PostgreSQL, MySQL, OpenSearch, Redis and Kafa clusters through the API and UI. Our Engineering team has confirmed full resolution of the issue, users should no longer experience issues with listing backup operations. <br /><br />Thank you for your patience, and we apologize for the inconvenience. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>21:22</var> UTC</small><br><strong>Monitoring</strong> - As of 19:47 UTC, our Engineering team has implemented a fix for the errors on Managed Database list backup operations, which was related to a dependency issue. The situation is currently improving, and we are seeing a reduction in error rates.<br /><br />The impact was limited to list backup operations for PostgreSQL, MySQL, OpenSearch, Redis, and Kafka engines, where users may have experienced errors when attempting to retrieve a list of backups through both the API and UI. We are now monitoring the situation to ensure that the fix is fully effective and that all operations are functioning normally.<br /><br />Users should no longer experience errors when listing backups, and all other control plane operations, such as creating, updating, or deleting databases, should continue to function normally. <br /><br />We will continue to monitor the situation to ensure that the issue is fully resolved. <br /><br />We apologize for the disruption and appreciate your patience.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>18:03</var> UTC</small><br><strong>Investigating</strong> - As of 16:34 UTC, our Engineering team is investigating reports of errors and timeouts on control plane operations for Managed Databases. The issue is affecting multiple database engines, including PostgreSQL, MySQL, OpenSearch, Redis, and Kafka.<br /><br />Users may experience errors or timeouts when attempting to list backups, through both the API and UI. We want to emphasize that this issue does not currently appear to be impacting the data plane, and databases should continue to be accessible and functional.<br /><br />Our team is working to determine the root cause of the issue and will share an update once we have more information. We apologize for the inconvenience and appreciate your patience as we work to resolve this incident.<br /><br />We will provide further updates as soon as more information is available.</p>

Details

Description

<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>19:34</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>16:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>15:38</var> UTC</small><br><strong>Scheduled</strong> - Start: 2025-12-04 16:00 UTC<br />End: 2025-12-04 22:00 UTC<br /><br /><br />During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in AMS3. Please note that the existing infrastructure will continue running without issue.<br /><br />We do not anticipate any impact; however, there is a small possibility that control panel functionality specifically CRUD (Create, Read, Update, Delete) operations may be affected during the maintenance window. All running workloads are expected to continue operating normally without interruption.<br /><br />Our team will be actively monitoring the environment throughout the maintenance, and any unexpected events will be promptly communicated through our status page.<br /><br />If you have any questions or concerns regarding this maintenance, please feel free to open a support ticket from within your account. We’re here to help.<br /><br />Thank you,<br /><br />Team DigitalOcean</p>

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Affected Regions

Description

<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>16:04</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>08:52</var> UTC</small><br><strong>Scheduled</strong> - Start: 2025-12-04 09:00 UTC<br />End: 2025-12-04 15:00 UTC<br /><br /><br />During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in NYC1. Please note that the existing infrastructure will continue running without issue.<br /><br />Expected Impact:<br /><br />We do not anticipate any impact; however, there is a small possibility that control panel functionality specifically CRUD (Create, Read, Update, Delete) operations may be affected during the maintenance window. All running workloads are expected to continue operating normally without interruption.<br /><br />Our team will be actively monitoring the environment throughout the maintenance, and any unexpected events will be promptly communicated through our status page.<br /><br />If you have any questions or concerns regarding this maintenance, please feel free to open a support ticket from https://cloudsupport.digitalocean.com/s/createticket. We’re here to help.<br /><br />Thank you,<br /><br />Team DigitalOcean</p>

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Affected Regions

Description

<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>Resolved</strong> - During the timeframe 06:24 UTC – 13:45 UTC, the Gradient AI platform experienced a period of degraded functionality affecting a limited set of features. While the platform remained accessible, the below components did not perform as expected.<br /><br />Impacted Areas:<br />- Gradient Agent Evaluations<br />- Agent trace visibility<br />- Access management for traces<br />- Agent deletion for agents with traces enabled<br /><br />Our Engineering team identified the underlying cause and restored full functionality across all affected components. The platform has remained stable since resolution, and monitoring confirms normal performance.</p>

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<p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>19:50</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>16:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>15:44</var> UTC</small><br><strong>Scheduled</strong> - Start: 2025-12-03 16:00 UTC<br />End: 2025-12-03 22:00 UTC<br /><br />Hello,<br /><br />During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in SGP1. Please note that the existing infrastructure will continue running without issue.<br /><br />We do not anticipate any impact; however, there is a small possibility that control panel functionality specifically CRUD (Create, Read, Update, Delete) operations may be affected during the maintenance window. All running workloads are expected to continue operating normally without interruption.<br /><br />Our team will be actively monitoring the environment throughout the maintenance, and any unexpected events will be promptly communicated through our status page.<br /><br />If you have any questions or concerns regarding this maintenance, please feel free to open a support ticket from within your account. We’re here to help.<br /><br />Thank you,<br /><br />Team DigitalOcean</p>

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Affected Regions

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We are investigating elevated error rates with multiple products in us-east1

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Multiple GCP products are experiencing Service issues.

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Google Compute Engine (GCE) issue impacting multiple dependent GCP services across zones

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Customers are experiencing connectivity issues with multiple Google Cloud services in zone us-east5-c

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Apigee customers may experience unable to login to Admin UI portal.

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Cloud Asset Inventory customers' queries may not return result

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SIEM Dashboards and SOAR Advanced Dashboards for Google Security Operations (SecOps) were unavailable.

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Vertex AI Search for commerce customers may observe 100% error rate for certain IPs.

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Chronicle Security experienced issues related to feed based ingestion in europe-west2

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Chronicle Security users experiencing an issue in us-multiregions

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Chronicle Security - WORKSPACE_ACTIVITY data ingestion observed delays in asia-southeast1 & asia-south1 regions

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Cloud Translation experienced elevated latency and error rates

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Cloud Translation experiencing elevated latency and error rates

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Appsheet is unavailable in us-east4 and europe-west4

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